Nelamsari A. Pengaruh Customer Relationship Management (CRM) dan Kualitas Layanan Terhadap Kepuasan Pelanggan . suryaedunomics [Internet]. 2020May31 [cited 2024Nov.15];4(1):1-. Available from: https://ebook.umpwr.ac.id/index.php/suryaedunomics/article/view/2381